FAQs are great but I've yet to come accross one that groups questions by blood pressure which would be ideal.
Some times I'm reading an FAQ quite calmly getting up to speed on something. Other times I'm reading an FAQ in an agitated state. Stunned by an error message. Shocked into silence by bizarre application behaviour. Suffering 6 times normal atmospheric pressure between the ears because I'm totally at a loss to know WTF is going on.
It would be great in FAQs had a WTF section to direct the eyes of the exasperated to Q's with a high desparation index :-)